Transparency and predictability - Connect manufacturing, sales, and planning across the ecosystem to keep your business running at its optimum.

Prepared for the digital future - with the right CRM you can increase productivity in your company and create first-class customer service.

With CRM, you connect the areas of sales, marketing and customer service. With the appropriate CRM platform, you can design the complex processes in mechanical and plant engineering in such a way that individual customer wishes are realized. The basis for this is a central database that contains all customer and machine information.

We support companies in the mechanical engineering industry to obtain a holistic view on their customers. The 360-degree customer view is the basis for connected services within the company and helps to meet rapidly growing customer expectations.

The mechanical engineering industry benefits from the integration of all interactions within the company, the seamless cooperation of sales and customer service, and the improvement of first-time fix rates through preventive maintenance. Manufacturers can gain a competitive advantage by using a professional and integrated CRM software solution from Salesforce.

Increase productivity and efficiency

Integration of logistics, production, sales, marketing and customer service on one platform: automate your business processes and increase productivity and efficiency in your company.

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Differentiation through excellent customer service

Integration of service and sales staff and direct access to all customer and machine information - for faster service, satisfied customers and higher sales.

CPQ - continuous process from offer to invoice

CPQ (Configure, Price, Quote) guides your sales staff through the complete quotation process - from product configuration to document creation. Quotations are created faster and accurately.

Realize innovations faster

Develop and manage innovative applications, for example, for interaction with customers or for cross-divisional use of information from sales, service and marketing - quickly and easily.

Transparency along the entire value chain

With Salesforce, you create end-to-end data and information flows throughout the supply and value chain. Keep track of all processes and current key figures in real time – even on your mobile device.

Seize the potential of your data

Provide your sales and service teams with valuable information, such as ERP data, to win deals faster and delight your customers with highly informed customer service.

Other industries in which we operate