Neutral, comprehensive expertise in CRM

With our CRM expertise, you can win more new customers, generate more revenue and increase the efficiency of your company

As specialists in customer-centric business management, we’ll make sure your CRM implementation is a success: from the strategic planning phase to setting up the IT infrastructure. We’re able provide this complete package of services by specializing in three core competencies:

CRM consulting

  • Strategy planning
  • Culture
  • Processes
  • Data
  • Systems

CRM technology

  • Implementation
  • Integration and migration
  • Continuing development
  • Managed Service (operations and customer support)

Data management

  • Analysis and
    consulting
  • Data cleansing
  • Data migration
  • Quality assurance

Our approach

Achieving individual CRM success with flexible and efficient project management

curexus relies on flexible cooperation with its customers. We are guided by the individual preferences of our customers and their existing company framework. Our employees are experienced in both iterative and agile project management methods, allowing them to deliver the best results.

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The principles on which we base our cooperation:

Our approach is characterized by flexibility together with low bureaucratic effort.

We are your CRM partner from strategy to IT. We advise, implement, and support you so that your CRM success is guaranteed over the long term.

Stakeholders are intensively involved during the entire course of the project, making changes possible at any time, even after the planning phase. Responding to change is more important than firmly adhering to a plan.

Adequate documentation is part of every software solution. Functioning software can only be efficient if the user knows how it works and developments remain comprehensible.

People and interactions have top priority, but in order to guarantee efficiency and transparency, appropriate processes and tools are also required. curexus works with the Scrum model, for example.

Ensure your long-term success with our CRM solutions.

Digital Maturity

  • Quickly determine the target state and the status quo of the customer journey
  • Integrate all stakeholders, including management, IT, sales, marketing and customer service
  • Plan measures for immediate operational implementation

The innovative solutions from curexus will lead your CRM project to success that endures – quickly and without a lot of complications. Begin by determining your degree of digital maturity in order to find the sphere of your digital activities and derive the fitting measures for your company.

GDPR

  • Implement the technical specifications of the GDPR in your CRM system
  • Easily integrate it into your existing CRM system (e.g. Salesforce)
  • Adapt the GDPR solution to suit your own custom requirements

Our solution for the technical implementation of the GDPR will help you deal with the data of your customers and potential partners in accordance with legal provisions. The curexus GDPR solution can be implemented directly in your CRM system (e.g. Salesforce) and adapted to suit custom requirements.

Data Quality Radar

  • Secure the quality (i.e. completeness, accuracy and currency) of your data in the long term
  • Regularly validate essential data such as addresses, contacts, activities, opportunities and services
  • Custom-tailored consulting and support

The Data Quality Radar is a tool for analysis and consulting in order to guarantee the quality of your data on a lasting basis. It evaluates essential quality criteria regularly; we can work together on any necessary corrective measures. Feel free to use our quick checkups to get an initial overview of the sphere of your digital activities free of charge.