Oracle Siebel CRM

Oracle Siebel CRM is the world's most complete customer relationship management (CRM) solution and helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth.

In regard to Oracle Siebel CRM curexus is your perfect partner that can support you with its expertise and experience gained from many successful CRM projects in various industries.

Siebel delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on premise and on demand CRM solutions that are tailored industry solutions with role-based customer intelligence and pre-built integration.

To achieve more with less effort and to react quickly to changes of business requirements are not only goals, they are organizational imperatives. Each step towards higher market efficiency and agility requires a direct implementation in the basic functionalities. curexus and Oracle are geared to support you in dealing with these challenges.

Siebel Sales Applications

Oracle's Siebel Sales applications maximize sales effectiveness in real time by accelerating the quote-to-cash process, aligning sales channels, increasing pipeline and win rates, and raising average transaction values.

Quote & Order Capture

Oracle's Siebel Customer Order Management solutions simplify the complex and often frustrating process of tracking thousands of products across multiple catalogs and systems. They deliver deep customer insight that enables businesses to dynamically present targeted product bundles, offer intelligent cross-sell and up-sell opportunities, and achieve optimal prices for products and customer segments. At the same time, employees receive the information they need to take decisive action and conduct intelligent interactions with customers. As a result, companies see greater revenues, reduced operating costs, and higher customer loyalty.

Siebel Enterprise Marketing

Oracle's Siebel Enterprise Marketing is a comprehensive closed-loop solution that empowers B2B and B2C organizations across industries to achieve excellence in marketing. Tailored to the needs of business and consumer marketers across more than 20 industries, the Siebel Enterprise Marketing Suite delivers actionable insight to all members of the marketing organization.

Siebel Contact Center and Service

Oracle's Siebel Contact Center and Service product family helps businesses deliver quicker, better, and more-efficient customer service. Whether a company needs hosted, mobile, or on-premise solutions, these applications provide optimal resource deployment, speedy issue resolution, one-and-done request handling, and powerful tracking and analytics capabilities. As a result, businesses can increase customer satisfaction while cutting costs at all touch points around the globe.

Oracle Self-Service and E-Billing

Oracle Self-Service is the industry's only complete solution for allowing your customers to do business with you anytime, anywhere. Oracle's industry-leading customer self-service offerings transform customer relationships, improve profitability, and increase customer loyalty.

Siebel Partner Relationship Management (PRM)

Oracle PRM, which now includes Siebel, is the market leading comprehensive channel management solution that allows brand owners to achieve their channel business objectives. With the best industry-specific PRM solutions, proven customer successes, and unmatched deployment options—including both on premise and on demand solutions, Oracle PRM is the clear channel management leader.

Siebel CRM Technology

Oracle's Siebel CRM Technology provides the server framework to support Siebel Applications. It delivers solutions for: Development, Deployment, Diagnostic, Integration, Productivity, and Mobile services:
  • Siebel Application Deployment Manager
  • Siebel Application Response Measurement
  • Siebel CRM Desktop
  • Oracle Fusion Middleware Siebel Best Practice Center
  • Siebel Handheld
  • Siebel Remote and Mobile Web Client
  • Siebel Server Sync
  • Siebel Task-Based UI
  • Siebel Test Automation
  • Siebel Wireless