Business Intelligence

Always be one step ahead

Executives in customer service, sales, marketing, human resources and finance always need up to date and reliable information. Business intelligence solutions make it possible to make decisions about customers, new fields of business and cost-cutting measures with the support of real data. Each employee receives quick, fact-based information that enables them to make decisions at a whole new level.

What is business intelligence (BI)?

Companies often invest a lot of energy in customer support, but make incorrect assumptions about the expected return on investment of these efforts most of the time. Business intelligence (BI) solutions can be a valuable addition to your CRM-System.

Existing databases can be converted quickly and efficiently into standard reports and made available to employees throughout the company. BI solutions can be integrated into existing CRM systems or set up individually using a portal solution.

Your benefits:

  • Upgrade existing customer data
  • Early detection of trends, risks and potentials
  • Tailor-made analytics and evaluation methods
  • Acceleration of decision-making
  • Customer segmentation and rating
  • Identification of customer requirements
  • Sales and profitability monitoring
 

curexus GmbH

Your CRM-Partner from Strategy to IT.